Issue with external authentication

[UtsavSejpal]

Hi Folks,

We have created roles on the SA "read only access".

The Same role has been allocated to two users. One user is locally created on SA while the other one has been integrated through external authentication (AD).

Local user account permissions are as expected while external don't seem to be in line with the permissions we've set. 

Any pointer?

Best Regards,

Utsav Sejpal

[UtsavSejpal]

SA version 10.6.2.2

[SravanKoneti1]

Hi Utsav,

What is not working for External user?

[UtsavSejpal]

Hi 5yDM82oQENxNyGnOCyMysAEMjhQHuiz0LmgwCRC8b1I=‌

We've allowed a set of dashboards for the "read only access" group. 

A local user can see all the dashboards while same is not the case with the external user.

Best Regards,

Utsav Sejpal

[SravanKoneti1]

Hi Utsav,

Thanks for details. If this is about custom dashboards, Please import dashboard with external user account.

https://community.rsa.com/docs/DOC-63466 

[UtsavSejpal]

Hi rGb4nB6qhnAT5ioARp7fUwLrxcV945QfbNApv0DwWbA=‌,

Thanks for your help. It helped. We had to import dashboard for the external user.

Best Regards,

Utsav Sejpal