2020-02-19 03:59 PM
Internal Use - Confidential
Hi folks,
Looking for some guidance troubleshooting an issue that cropped up in a training NW Endpoint environment after upgrading from 11.3.0.0 to 11.4.
Looking at host details in the original 11.3, I see the historical alert details I need:
In 11.4, this information is lost. Retention/group policies were not altered. Any suggestions? Am not sure if I need to go back to the 11.3 version and upgrade again or not - any suggestions of what to check or change appreciated.
Here is 11.4 screen, and after checking snapshots from months ago, the details are also missing there even though the snapshot is supposedly available:
Eric Crawford
Senior Advisor, Customer/Technical Training | RSA
781-515-7692
eric.crawford@rsa.com<mailto:eric.crawford@rsa.com>