Packet Decoder Key Stats missing

[Anonymous]

Hi All, I noticed in the stats section of our packet decoder, that a few key stats are missing.

Is there anything I can do to get these showing again?

Thanks,

[Anonymous]

Is this a new or recently rebuilt/refreshed packet decoder?  I saw something similar recently where some stats where not displayed initially as there was only one nwpdb file.  Since there was only one file, there was nothing else to compare against.  Normally, these files are created upon service restart or when they reach a particular size (4Gb i think).  One option would be to restart the decoder service and see if those stats return.  If they do not, then a Support case might be in order.

[Anonymous]

It's not a new deployment or rebuilt, but I have been moving the databases to new storage.

From what I can tell all the files are there *.nwpdb *.nwpdb.manifest *.nwpdbindex

[Anonymous · Accepted solution]

Problem fixed.

I removed the packet-database.state and packetdb.lock file and rebooted the decoder and all the stats have come back.

Thanks.