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  • Re: RSA Netwitness 10.6.6.0 IM service immediately stops after being started
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RSA Netwitness 10.6.6.0 IM service immediately stops after being started

pmodcnrma
pmodcnrma Contributor
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‎2023-02-16 11:20 PM

IM service immediately stops after being started

please find some IM logs which shor warn and Fatal message 

 

[WrapperSimpleAppMain] WARN org.springframework.context.support.ClassPathXmlApplicationContext - Exception encountered during context initialization - cancelling refresh attempt
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'imAggregationRuleMigration': Invocation of init method failed; nested exception is org.springframework.data.mongodb.CannotGetMongoDbConnectionException: Failed to authenticate to database [im], username = [im], password = [********]
at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor.postProcessBeforeInitialization(InitDestroyAnnotationBeanPostProcessor.java:133)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.applyBeanPostProcessorsBeforeInitialization(AbstractAutowireCapableBeanFactory.java:396)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1507)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:521)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:458)
at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:293)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:223)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:290)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:191)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:636)
at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:934)
at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:479)
at com.rsa.netwitness.im.server.IMCommandLine.main(IMCommandLine.java:96)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:240)
at java.lang.Thread.run(Thread.java:748)
Caused by: org.springframework.data.mongodb.CannotGetMongoDbConnectionException: Failed to authenticate to database [im], username = [im], password = [********]
at org.springframework.data.mongodb.core.MongoDbUtils.doGetDB(MongoDbUtils.java:124)
at org.springframework.data.mongodb.core.MongoDbUtils.getDB(MongoDbUtils.java:81)
at org.springframework.data.mongodb.core.SimpleMongoDbFactory.getDb(SimpleMongoDbFactory.java:145)
at org.springframework.data.mongodb.core.SimpleMongoDbFactory.getDb(SimpleMongoDbFactory.java:134)
at org.springframework.data.mongodb.core.MongoTemplate.getDb(MongoTemplate.java:1507)
at org.springframework.data.mongodb.core.MongoTemplate.execute(MongoTemplate.java:409)
at org.springframework.data.mongodb.core.MongoTemplate.doUpdate(MongoTemplate.java:997)
at org.springframework.data.mongodb.core.MongoTemplate.updateFirst(MongoTemplate.java:971)
at com.rsa.smc.im.migration.ImAggregationRuleMigration.mongoUpdates(ImAggregationRuleMigration.java:47)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor$LifecycleElement.invoke(InitDestroyAnnotationBeanPostProcessor.java:344)
at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor$LifecycleMetadata.invokeInitMethods(InitDestroyAnnotationBeanPostProcessor.java:295)
at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor.postProcessBeforeInitialization(InitDestroyAnnotationBeanPostProcessor.java:130)
... 18 more


[WrapperSimpleAppMain] FATAL com.rsa.netwitness.im.server.IMCommandLine - Fatal throwable
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'imAggregationRuleMigration': Invocation of init method failed; nested exception is org.springframework.data.mongodb.CannotGetMongoDbConnectionException: Failed to authenticate to database [im], username = [im], password = [********]
at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor.postProcessBeforeInitialization(InitDestroyAnnotationBeanPostProcessor.java:133)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.applyBeanPostProcessorsBeforeInitialization(AbstractAutowireCapableBeanFactory.java:396)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1507)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:521)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:458)
at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:293)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:223)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:290)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:191)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:636)
at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:934)
at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:479)
at com.rsa.netwitness.im.server.IMCommandLine.main(IMCommandLine.java:96)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:240)
at java.lang.Thread.run(Thread.java:748)
Caused by: org.springframework.data.mongodb.CannotGetMongoDbConnectionException: Failed to authenticate to database [im], username = [im], password = [********]
at org.springframework.data.mongodb.core.MongoDbUtils.doGetDB(MongoDbUtils.java:124)
at org.springframework.data.mongodb.core.MongoDbUtils.getDB(MongoDbUtils.java:81)
at org.springframework.data.mongodb.core.SimpleMongoDbFactory.getDb(SimpleMongoDbFactory.java:145)
at org.springframework.data.mongodb.core.SimpleMongoDbFactory.getDb(SimpleMongoDbFactory.java:134)
at org.springframework.data.mongodb.core.MongoTemplate.getDb(MongoTemplate.java:1507)
at org.springframework.data.mongodb.core.MongoTemplate.execute(MongoTemplate.java:409)
at org.springframework.data.mongodb.core.MongoTemplate.doUpdate(MongoTemplate.java:997)
at org.springframework.data.mongodb.core.MongoTemplate.updateFirst(MongoTemplate.java:971)
at com.rsa.smc.im.migration.ImAggregationRuleMigration.mongoUpdates(ImAggregationRuleMigration.java:47)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor$LifecycleElement.invoke(InitDestroyAnnotationBeanPostProcessor.java:344)
at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor$LifecycleMetadata.invokeInitMethods(InitDestroyAnnotationBeanPostProcessor.java:295)
at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor.postProcessBeforeInitialization(InitDestroyAnnotationBeanPostProcessor.java:130)
... 18 more

 

please help me to resolve this issue

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4 REPLIES 4

Eswar
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‎2023-02-27 12:00 AM

Hi, @pmodcnrma - Netwitness v10.6.6 is EOPS sometime in 2018 🙂 

I don't think anybody will be able to help you to resolve the issue. 

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joohyoung
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‎2023-03-03 03:33 AM

Has the Puppet CA certificate date not expired?

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pmodcnrma
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‎2023-04-29 11:46 PM

@JonathanSaxon no server certifiate  is valid 

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pmodcnrma
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In response to joohyoung
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‎2023-05-19 07:16 PM

  Thanks a lot for at least trying to help.

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