SA 10.2 SP1, Licensing and Update Problems

[Anonymous]

HI Everyone

I just installed SA 10.2 SP1:

- SA Server

- Concentrator

- Logdecoder

Now there are two issues, maybe somebody else had similar problems:

- I can't license the Logdecoder, whatever I do. It tells me that activation was successfull, but "Licensed" status still sais "no" as well as the system tab on the Logdecoder.

- I can't update the system: "Yum operation failed. The repository is in an invalid state. Please wait until a successful synchronization occurs."

I already tried a lot of things like returning all licenses, deleting license information on the Logdecoder,...that didn't solve the license issue.

Regarding the "repository in an invalid state",...I'm at a loss actually 🙂

Anybody got an idea?

Regards

Rafael

[Anonymous]

Yep, I see the problem now. There's a packet license, not for logs. I guess I did something wrong there. It doesn't seem possible to map an add-on to a different server (as the old one was deleted).

[RSAAdmin]

If you were saying that the "System Update" column in Administration > Devices says "Setup Failed", mine does too, I believe it's a bug.

[Anonymous]

Yes, I think it's a bug;-) Still got that for the logDecoder device.

Regarding the license: I removed license add-on from my server, but it was not really removed in the back end @RSA. Now that was fixed and everything is OK again.

Thanks for the input 🙂

[huanzhou1]

same here. if you create the netwitness.repo manually, then everything ok.

I think need to wait for sa.repo be created then you can do setup

[Anonymous]

Hi all

During the upgrade from 10.3 sp2 to sp3 i am facing below issue

Public key for glibc-2.12-1.132.el6.x86_64.rpm is not installed

have any idea about this ? can you guyz please help me on this?

thanks in advance

@patriot3w

[huanzhou1]

change: gpgcheck=0 in the repo config.

[Anonymous]

great its working