SA and other hosts cannot be updated together

[huanzhou1]

Where is the update status saved? In my lab, i've tried to removed all the appliances from UI, but the errors still there when i tried to update. 

[GiuseppeCunsolo]

You could try and restart the UI:

stop jettysrv

wait 1-2 minutes and then

start jettysrv

Hope this help.

[JohnSnider]

Standard update process is to update the SA server first and then update everyone else.

What version are you trying to update from/to?

When you say you removed all the hosts from the UI, did you do a "remove" or a "remove and repurpose"?

Can you post a screenshot of the hosts/appliance page, and the services page?

[huanzhou1]

Tried same, Tried to reboot the sa appliance also same. 

[huanzhou1]

actually i tried remove and repurpose, now all the appliance just repurposed. I suspect some old appliance which stuck in the update process but not able to view in the UI. Please check the attachment attached.

[DavidPoirier]

Hi,

stop jettysrv and then go into Mongo to drop the update.

#stop jettysrv

mongo puppet

>db.appliance_update.drop() 

>exit

# start jettysrv

That should eliminate that error.

David

[huanzhou1]

Good, it's working. Thank you. Sorry for late reply.