Update License Details

[yazantaleb01]

Hello everyone,

I removed Endpoint server from the hosts, the server was exceeded license usage limits

Now I still get the license warning after removing the host, even that I can there is no license of Endpoint server in the License page

I tried to refresh the license but still get the same warning.

Is there anyway to clear the warning?

Thanks in advance.

[JohnKisner · Accepted solution]

Hello,

The license warning will eventually go away on its own with the host removed. You cannot clear it manually, you have to wait for the system to do a refresh on the license count internally. Once this refresh happens any warnings that were showing, as long as they have cleared, will reset and the banner will go away. I know the system use to do this about once a month around the beginning of the month. The more recent versions of NetWitness may clear these out faster. Rest assured that the warning will disappear as long as what caused it is no longer happening.

I hope this helps.