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NetWitness Discussions

VLC - Provisioning Issue

Anonymous
Not applicable

‎2015-09-27 08:21 AM

Hello All,

 

There is a issue which are facing in re-provisioning a VLC with SA. First we notcied the below issue on the VLC

 

Unable to connect to "SA-IP* in update column.

 

Now after that we re-provisoned the VLC, I start getting the error message on the VLC, i.e., mentioned below..

 

Sep 27 12:04:04 LSA3VLC1B collectd[10389]: NgNativeReader_NwLogCollector-FastUpdate: nwsdk failure: NwOpen returned 0; code 0; error: Could not find trusted session id in hello response

Sep 27 12:04:04 LSA3VLC1B collectd[10389]: NgNativeReader_NwLogCollector-FastUpdate: failed to connect to device: failed to connect to nws://admin@localhost:56001/?group=Administrators&cert=%2Fvar%2Flib%2Fpuppet%2Fssl%2Fcerts%2F624ef28b-ff29-495b-8b18-200a7b7a6897.pem&key=%2Fvar%2Flib%2Fpuppet%2Fssl%2Fprivate_keys%2F624ef28b-ff29-495b-8b18-200a7b7a6897.pem

Sep 27 12:04:09 LSA3VLC1B collectd[10389]: NgNativeReader_NwLogCollector-FastUpdate: nwsdk failure: NwOpen returned 0; code 0; error: Could not find trusted session id in hello response

Sep 27 12:04:09 LSA3VLC1B collectd[10389]: NgNativeReader_NwLogCollector-FastUpdate: failed to connect to device: failed to connect to nws://admin@localhost:56001/?group=Administrators&cert=%2Fvar%2Flib%2Fpuppet%2Fssl%2Fcerts%2F624ef28b-ff29-495b-8b18-200a7b7a6897.pem&key=%2Fvar%2Flib%2Fpuppet%2Fssl%2Fprivate_keys%2F624ef28b-ff29-495b-8b18-200a7b7a6897.pem

Sep 27 12:04:14 LSA3VLC1B collectd[10389]: NgNativeReader_NwLogCollector-FastUpdate: nwsdk failure: NwOpen returned 0; code 0; error: Could not find trusted session id in hello response

Sep 27 12:04:14 LSA3VLC1B collectd[10389]: NgNativeReader_NwLogCollector-FastUpdate: failed to connect to device: failed to connect to nws://admin@localhost:56001/?group=Administrators&cert=%2Fvar%2Flib%2Fpuppet%2Fssl%2Fcerts%2F624ef28b-ff29-495b-8b18-200a7b7a6897.pem&key=%2Fvar%2Flib%2Fpuppet%2Fssl%2Fprivate_keys%2F624ef28b-ff29-495b-8b18-200a7b7a6897.pem

Sep 27 12:04:16 LSA3VLC1B collectd[10389]: NgNativeReader_NwLogCollector-NormalUpdate: nwsdk failure: NwOpen returned 0; code 0; error: Could not find trusted session id in hello response

Sep 27 12:04:16 LSA3VLC1B collectd[10389]: NgNativeReader_NwLogCollector-NormalUpdate: failed to connect to device: failed to connect to nws://admin@localhost:56001/?group=Administrators&cert=%2Fvar%2Flib%2Fpuppet%2Fssl%2Fcerts%2F624ef28b-ff29-495b-8b18-200a7b7a6897.pem&key=%2Fvar%2Flib%2Fpuppet%2Fssl%2Fprivate_keys%2F624ef28b-ff29-495b-8b18-200a7b7a6897.pem

Sep 27 12:04:19 LSA3VLC1B collectd[10389]: NgNativeReader_NwLogCollector-FastUpdate: nwsdk failure: NwOpen returned 0; code 0; error: Could not find trusted session id in hello response

Sep 27 12:04:19 LSA3VLC1B collectd[10389]: NgNativeReader_NwLogCollector-FastUpdate: failed to connect to device: failed to connect to nws://admin@localhost:56001/?group=Administrators&cert=%2Fvar%2Flib%2Fpuppet%2Fssl%2Fcerts%2F624ef28b-ff29-495b-8b18-200a7b7a6897.pem&key=%2Fvar%2Flib%2Fpuppet%2Fssl%2Fprivate_keys%2F624ef28b-ff29-495b-8b18-200a7b7a6897.pem

Sep 27 12:04:24 LSA3VLC1B collectd[10389]: NgNativeReader_NwLogCollector-FastUpdate: nwsdk failure: NwOpen returned 0; code 0; error: Could not find trusted session id in hello response

Sep 27 12:04:24 LSA3VLC1B collectd[10389]: NgNativeReader_NwLogCollector-FastUpdate: failed to connect to device: failed to connect to nws://admin@localhost:56001/?group=Administrators&cert=%2Fvar%2Flib%2Fpuppet%2Fssl%2Fcerts%2F624ef28b-ff29-495b-8b18-200a7b7a6897.pem&key=%2Fvar%2Flib%2Fpuppet%2Fssl%2Fprivate_keys%2F624ef28b-ff29-495b-8b18-200a7b7a6897.pem

Sep 27 12:04:29 LSA3VLC1B collectd[10389]: NgNativeReader_NwLogCollector-FastUpdate: nwsdk failure: NwOpen returned 0; code 0; error: Could not find trusted session id in hello response

Sep 27 12:04:29 LSA3VLC1B collectd[10389]: NgNativeReader_NwLogCollector-FastUpdate: failed to connect to device: failed to connect to nws://admin@localhost:56001/?group=Administrators&cert=%2Fvar%2Flib%2Fpuppet%2Fssl%2Fcerts%2F624ef28b-ff29-495b-8b18-200a7b7a6897.pem&key=%2Fvar%2Flib%2Fpuppet%2Fssl%2Fprivate_keys%2F624ef28b-ff29-495b-8b18-200a7b7a6897.pem

Sep 27 12:04:32 LSA3VLC1B puppet-agent[16465]: Caught TERM; calling stop

 

 

And also I am facing the issue on this, please refer to attached log collector.png

 

Now this VLC is unable to collect the logs from many hours, please suggest the full steps of re-provisioing from sctrach and how this VLC can start working.

 

Regards,

Deepanshu Sood.

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1 REPLY 1

AnujShrivastava
Beginner
Beginner

‎2017-03-23 06:08 PM

first on Host > select VLC and  'remove and repurpose host' using '-' in menu.

 

try this on VLC :-

service mcollective stop
service collectd stop
service rabbitmq-server stop
service puppet stop

cat /var/lib/puppet/node_id
puppet cert clean <node_id>   /// here node_id is your vlc Node ID which you can also find in yaml file
rm -rf /var/lib/puppet/ssl/*
service mcollective start
service collectd start
service rabbitmq-server start
service puppet start


puppet agent -t --waitforcert 10

service network restart

 

now discover Host you should get the VLC.

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