Malware service not coming up in UI after doing an up gradation from 10.6.0.0 to 10.6.2.0

[RajaSha]

Malware service not coming up in UI after doing an upgradation from 10.6.0.0 to 10.6.2.0. Any idea about this issue. 

PS: I did restart service"rsaMalwareDevice" but no luck.

https://community.rsa.com/community/rsa-customer-support‌ https://community.rsa.com/community/products/netwitness/1062‌ RSA Customer Support #malware analysis‌ service

[EricaChalfin]

Raja Sha‌,

Since your question relates to NetWitness, I've moved this post to the RSA NetWitness Suite" data-type="space space for you.

Regards,

Erica

[GuyBruneau]

Raja,

I would check to make sure you are running the current kernel. Check the /etc/grub.conf file to make sure you are running the latest kernel after an upgrade because it is usually a reason why a service won't start.

[RajaSha]

Hi Guy,

Thanks for the comments. I tried doing default value from 1 to 0. And it worked.

Thanks.