Amperage Email Checkbox is Not Enabled after Logging into iDRAC UI

[#1]

Article Number

000003092

Applies To

RSA Product Set: NetWitness Platform
RSA Product/Service Type:  NetWitness Platform
IDRAC Firmware Version: 3.30.30.30.30 or later
Platform: CentOS
O/S Version: 6/7

Issue

Amperage email checkbox is not enabled after logging to Log in to iDRAC UI → [Settings] → [System Settings] → [Alert Settings] → [Alerts] → [Alert Settings].
 

Resolution

Following are the steps to update the XML file after exporting the file from Server Configuration Profile and importing it back.

1. Go to iDRAC → Settings → Server Configuration Profile → Export.
2. Export the XML file with the following settings:
   "File name": Enter any file name.
   "Export components": Select All.
   "Export type": Select Basic.
   "Export file format": Enter XML.
   "Additional export items": All checkbox should be unchecked.
3. Open the exported XML file with a text editor and do the following: 
4. 1. Edit the XML file.
   2. Change AlertEnable from Disabled to Enabled. For example, <Attribute Name="IPMILan.1#AlertEnable">Enabled</Attribute>
5. 3. In Amperage (Critical) page, change Alerts_Email from Disabled to Enabled as shown below:<!-- <Attribute Name="AMP_1_1#DisplayName">AMP_1_1 (Critical)</Attribute> --><Attribute Name="AMP_1_1#Alert#Email">Enabled</Attribute>
6. 4. Save the XML file.

     4. Import the edited XML file to iDRAC → Settings → Server Configuration Profile → Import.

       5. Once the file is imported successfully, check if the change is reflected in the iDRAC page.