NetWitness 11.x Node X RPM DB Index Check

[#1]

Article Number

000002081

Applies To

RSA Product Set: RSA NetWitness Platform
RSA Product/Service Type: Core Appliance
RSA Version/Condition: 11.5.0.0 and later
Platform: CentOS
O/S Version: 7

Issue

RPM DB on Node X is corrupted.

Cause

The RPM DB Index check fails when running the pre-upgrade checklist.

Resolution

Perform the following steps:
1. SSH to the affected component host.
2. Run the below command to move any corrupted rpm to other location (/root).

mv /var/lib/rpm/__db.* /root/

3. Run yum clean all and yum list all using the below command.

yum clean all
yum list all

4. Re-run the pre-upgrade checklist and retry the upgrade procedure from the Admin Server:

upgrade-cli-client –-upgrade --host-addr <IP of NetWitness Server> --version 11.x.x.x