Article Number
000002097
Applies To
NetWitness Appliance Series 4 and 4S hardware.
Issue
The nw-precheck-tool is updated to identify EOL NetWitness Appliance Series 4 and 4S hardware.
The first probe checks for the hardware version of Admin server.
The second probe checks for the hardware version of all reachable node-x.
Resolution
Probe: Node-Z Hardware Version Check Probe
Summary: This probe checks for the hardware version of Admin server.
Symptoms: The hardware series s4/s4s has reached the end of life, the system upgrade fails for the hardware version of node is s4/s4s. The probe checks for the hardware version and fails when the hardware version of node is s4/s4s.
The customer can then override the behavior and go ahead with the upgrade if they create the file /etc/netwitness/platform/override_hardware_check on SA and re-run upgrade-cli-client --init to skip the check and proceed.
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Probe: Node-X Hardware Version Check Probe
Summary: This probe checks for the hardware version of all reachable node-x.
Symptoms: The hardware series s4/s4s has reached the end of life, the system upgrade fails the hardware version of node is s4/s4s. The probe checks for the hardware version and fails when the hardware version of node is s4/s4s.
The customer can then override the behavior and go ahead with the upgrade if they create the file /etc/netwitness/platform/override_hardware_check on node-x and re-run upgrade-cli-client --init to skip the check and proceed.
