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Find answers to your questions and identify resolutions for known issues with knowledge base articles written by NetWitness experts.
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NetWitness Pre Upgrade Check known issues Master list

Article Number

000003159

Applies To

RSA Product Set: NetWitness Platform
RSA Product/Service Type: All NetWitness Servers
RSA Version/Condition: 12.2 and above
Platform: CentOS/Alma
O/S Version: EL7

Issue

Pre Upgrade Check tool probes multiple health checks for all Netwitness appliances.

Resolution

Please follow the below suitable Knowlege Base articles for each failed probe from the Pre Upgrade check tool output.

PRE – UPGRADE - CHECKLIST
               Command: - `nw-precheck-tool upgrade-checklist’
Sl no. PROBE NAMEKB LINK
  1.  
NTP Probehttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-precheck-ntp-probe-shows-quot-one-or-more-ntp-not-in/ta-p/701498
  1.  
Security client file check https://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-security-client-file-check/ta-p/650803
  1.  
Node-0 Service-ID Statushttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-node-0-service-id-status/ta-p/651839
  1.  
Salt Master Communicationhttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-salt-master-communication/ta-p/650800
  1.  
Deploy admin expiry Probe 
  1.  
Rabbitmq Authenticationhttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-rabbitmq-authentication/ta-p/650802
  1.  
Mongo Authenticationhttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-mongo-authentication/ta-p/650808
  1.  
Node-0 NW Services Statushttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-node-0-services-status/ta-p/650798
  1.  
Node-0 Certificates Checkhttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-node-0-certificates-check/ta-p/650806
  1.  
Broken Symlink Check Probehttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-upgrade-precheck-broken-symlink-probe-throws-error/ta-p/710658
  1.  
Node-x NW Services Statushttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-node-x-nw-service-id-status/ta-p/651800
  1.  
Yum External Repo Checkhttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-yum-external-repo-check/ta-p/650805
  1.  
Node-0 RPM DB Index Check
 		https://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-rpm-db-index-check/ta-p/651837
  1.  
Node-X RPM DB Index Checkhttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-11-x-node-x-rpm-db-index-check/ta-p/683734
  1.  
Node-0 NW Services-id Statushttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-node-0-service-id-status/ta-p/691582
  1.  
Node-0 Init Statushttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-node-0-init-status/ta-p/659208
  1.  
File/Folder Permission Check Probehttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-precheck-file-folder-permission-check-probe-throws/ta-p/708194
  1.  
Mongo File [ESAPrimary]https://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-mongo-file-esaprimary/ta-p/659194
  1.  
Node-0 File System Utilizationhttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-node-0-file-system-utilization/ta-p/659197
  1.  
Node-X File System Utilizationhttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-node-x-file-system-utilization/ta-p/659200
  1.  
Nodes CPU-Memory Infohttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-nodes-cpu-memory-info/ta-p/659209
  1.  
Node-X Certificates Checkhttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-node-x-certificate-check/ta-p/659204
  1.  
Orchestration-Server Normal Modehttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-orchestration-server-normal-mode/ta-p/659199
  1.  
Node-0 Yum Proxy Checkhttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-precheck-yum-proxy-check-error-for-node0-admin/ta-p/709030
  1.  
Node-X Yum Proxy Checkhttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-precheck-yum-proxy-check-errors-on-node-x-servers/ta-p/709028
  1.  
Stale Certificate Probehttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-stale-certificate-probe-check/ta-p/701436
  1.  
Fips Mode Checkhttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-11-x-fips-mode-check/ta-p/683735
  1.  
Host Info Check
 		https://community.netwitness.com/t5/netwitness-knowledge-base/how-to-migrate-an-existing-core-appliance-to-a-new-nw-node-zero/ta-p/676762
  1.  
Node-Z Cipher Check Probehttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-precheck-cipher-check-probe-errors/ta-p/708544
  1.  
Node-X Cipher Check Probehttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-precheck-cipher-check-probe-errors/ta-p/708544
  1.  
Node-X Hardware Version Checkhttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-node-z-and-node-x-hardware-version-check-probe/ta-p/685695
  1.  
Node-Z Hardware Version Checkhttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-node-z-and-node-x-hardware-version-check-probe/ta-p/685695
  1.  
Puppet CA Probehttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-upgrade-precheck-puppet-ca-probe-checks-truststore/ta-p/710521
  1.  
Node-Cert ID Check Probehttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-pre-upgrade-checks-show-node-cert-id-check-probe/ta-p/708200
  1.  
Admin-Cert Check Probehttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-precheck-admin-certificate-check/ta-p/709021
  1.  
Certificate Chain Probe 

 OS - MIGRATION - CHECKLIST
               Command: - `nw-precheck-tool os-migration-checklist’
  1.  
PF_RING Check 
  1.  
Nodes AVX/VMX Compatibility Checkhttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-precheck-appliance-upgrade-fails-when-avx-or-vmx-cpu/ta-p/709252
  1.  
Multiple kernel-devel Package Checkhttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-upgrade-precheck-multiple-kernel-package-problems/ta-p/710518
  1.  
NFS Partition Checkhttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-appliance-upgrade-fails-due-to-nfs-type-file-system/ta-p/707404
  1.  
BTRFS Mount Check 
  1.  
Disk Space Check probe 
  1.  
Mountpoint Check Probehttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-pre-upgrade-check-shows-mountpoint-failed-error/ta-p/709486
  1.  
Fips Enabled Check Probehttps://community.netwitness.com/t5/netwitness-knowledge-base/netwitness-11-x-fips-mode-check/ta-p/683735
 
9.
XFS Ftype Checkhttps://community.netwitness.com/t5/netwitness-platform-known-issues/netwitness-platform-known-issues/ta-p/571872#:~:text=Leapp%20upgrade%20fails%20due%20to%20Insufficient%20disk%20requirements


CERTIFICATE- CHECKLIST
               Command: - `nw-precheck-tool cert-checklist’
 
  1.  
Service Certificates Check Node-0https://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-node-0-certificates-check/ta-p/650806
  1.  
Service Certificate Check Node-Xhttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-node-x-certificate-check/ta-p/659204
  1.  
Node Certificates Node-0https://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-node-0-certificates-check/ta-p/650806
  1.  
Node Certificate Check Node-Xhttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-node-x-certificate-check/ta-p/659204
  1.  
RootCA Certificateshttps://community.netwitness.com/t5/netwitness-knowledge-base/reissue-root-ca-security-certificates-on-netwitness-11-x/ta-p/677405

NETWORK- CHECKLIST
               Command: - `nw-precheck-tool network-checklist’
 
  1.  
Node-X Closed Portshttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-node-x-closed-ports/ta-p/659201
  1.  
Node-0 Closed Portshttps://community.netwitness.com/t5/netwitness-knowledge-base/rsa-netwitness-node-0-closed-ports/ta-p/659205

 
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Last update:
‎2024-06-21 10:23 AM
Updated by:
Administrator Administrator

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