Article Number
000002075
Applies To
RSA Product Set: NetWitness Platform
RSA Product/Service Type: Netwitness Appliances.
RSA Version/Condition: 11.X,12.X
Platform: CentOS
O/S Version: 7
Issue
After upgrading a Netwitness appliance, the reboot does not bring the appliance back up. The iDRAC console shows "FATAL: FIPS Integrity test failed" error as below.
Image description
Image descriptionCause
This issue comes from having the appliance STIG enabled.
Resolution
Please follow the below steps to bring the appliance up.
Note: These steps will need to be applied on every reboot as the changes are lost due to having STIG enabled on the NetWitness server.
1. Please do a cold boot in iDRAC UI From the Configuration menu, select Power Management.
From the Power Control drop-down menu, select Power Cycle System(cold boot) as below.
Image description
2. On the grub menu press e to enter the username: bootuser and password: netwitness
3. The string fips=1 set it to fips=0 as below.
Image description
4. Then enter key combination ctrl+x and the appliance will be up now.
Note: These steps will need to be applied on every reboot as the changes are lost due to having STIG enabled on the NetWitness server.
1. Please do a cold boot in iDRAC UI From the Configuration menu, select Power Management.
From the Power Control drop-down menu, select Power Cycle System(cold boot) as below.
Image description2. On the grub menu press e to enter the username: bootuser and password: netwitness
3. The string fips=1 set it to fips=0 as below.
Image description4. Then enter key combination ctrl+x and the appliance will be up now.
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