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NetWitness Upgrade Precheck - Orchestration Server Normal Mode Check

Article Number

000002149

Applies To

NetWitness Product Set: NetWitness Platform
NetWitness Product/Service Type: AdminServer
NetWitness Version/Condition: 11.5 and above
Platform: CentOS 7 / Alma

Issue

Pre upgrade check tool shows below error for orchestration service.

Resolution

Please follow below steps to bring orchestration server running.

1. Login to NW server SSH.
2. Restart the orchestration server using below command. 
systemctl restart rsa-nw-orchestration-server
3. Run pre upgrade check tool again to see this error fixed now.
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Last update:
‎2024-05-03 12:57 PM
Updated by:
Administrator Administrator

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