RSA Product Set: NetWitness Platform
RSA Version/Condition: 12.1 and later
Platform: CentOS
O/S Version: 6/7
Policy publishing is failing from Centralized Content Management (CCM) system. The following error message is displayed while trying to publish the policy:
There were some breaking LIVE API changes on the 21st and 26th October 2022. Customers who installed or upgraded source-server during that period will encounter this issue.
1. Take backup of source-server DB from Mongo using the following command.
mongodump --host localhost -d source-server --port 27017 -u <username> -p <your_pass> --authenticationDatabase admin
SSH to SA node.
Copy script file (updateContentLibrary.js) to SA node.
Run the following mongo command:
mongo localhost/source-server -u <username> -p <your_pass> --authenticationDatabase admin
<script_name>
Restart the source server and wait for 5 minutes.
Publish failed policy again.