Article Number
000039862
Applies To
RSA Product Set: NetWitness Platform, NetWitness Platform
RSA Product/Service Type: Core Appliance
RSA Version/Condition: 11.4.0.0 and Later
Platform: CentOS 7
Issue
NetWitness Platform Node 0 service is inactive.
NetWitness Platform Node 0 service is inactive with an error ‘service is down’.
Resolution
You must restart the inactive service using the following command:
systemctl restart <service_name>
For example
systemctl restart rsa-nw-content-server.service