RSA NetWitness Node X Certificate Check

[#1]

Article Number

000039948

Applies To

RSA Product Set: NetWitness Platform
RSA Product/Service Type:  RSA NetWitness Platform
RSA Version/Condition: 11.5.0.0 and Later
Platform: CentOS
O/S Version: 6/7

Issue

Issue with Node X certificates. 

Cause

Node X certificates fail if any of the certificates are missing, expired, or invalid issuer type.

Resolution

Do any of the following:

1. If the certificate is already expired, you must refer the below links for resolution:

• Certificate Recuse

https://community.rsa.com/t5/netwitness-platform-knowledge/rsa-netwitness-hosts-and-services-appear-offline-in-ui-due-to/ta-p/609118

•  Certificate Re-issue

https://community.rsa.com/t5/netwitness-platform-online/sys-maintenance-reissue-certificates/ta-p/570685

2. If the certificate is about to expire, you must refer the below link for resolution: 

• Certificate Re-issue

https://community.rsa.com/t5/netwitness-platform-online/sys-maintenance-reissue-certificates/ta-p/570685

3. Update Root CA (if Root CA is about to expire)

https://community.rsa.com/t5/netwitness-platform-knowledge/reissue-root-ca-security-certificates-on-rsa-netwitness-platform/ta-p/45

4. If the certificate is missing or invalid, contact RSA Customer Support.