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RSA NetWitness Node X Certificate Check
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RSA NetWitness Node X Certificate Check
Article Number
000039948
Applies To
RSA Product Set
: NetWitness Platform
RSA Product/Service Type
: RSA NetWitness Platform
RSA Version/Condition
: 11.5.0.0 and Later
Platform
: CentOS
O/S Version
: 6/7
Issue
Issue with Node X certificates.
Cause
Node X certificates fail if any of the certificates are missing, expired, or invalid issuer type.
Resolution
Do any of the following:
1. If the certificate is already expired, you must refer the below links for resolution:
Certificate Recuse
https://community.rsa.com/t5/netwitness-platform-knowledge/rsa-netwitness-hosts-and-services-appear-offline-in-ui-due-to/ta-p/609118
Certificate Re-issue
https://community.rsa.com/t5/netwitness-platform-online/sys-maintenance-reissue-certificates/ta-p/570685
2. If the certificate is about to expire, you must refer the below link for resolution:
Certificate Re-issue
https://community.rsa.com/t5/netwitness-platform-online/sys-maintenance-reissue-certificates/ta-p/570685
3. Update Root CA (if Root CA is about to expire)
https://community.rsa.com/t5/netwitness-platform-knowledge/reissue-root-ca-security-certificates-on-rsa-netwitness-platform/ta-p/45
4. If the certificate is missing or invalid, contact RSA Customer Support.
Tags
(36)
11.x
Break Fix
Break Fix Issue
Broken
Community
Community Issue
Customer Support Article
Issue
Issues
Jive
Jive Issue
KB Article
Knowledge Article
Knowledge Base
Link Issue
NetWitness
NetWitness Platform
NW
Problem
RSA Link
RSA Link Issue
RSA NetWitness
RSA NetWitness Platform
RSA Security Analytics
Security Analytics
SIEM
Support Portal
Upgrade
Upgrade Error
Upgrade Issue
Upgrade Problem
Upgrades
Upgrading
Version 11
Version 11.x
Website Issue
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Last update:
2021-12-06
03:08 AM
Updated by:
RSA-KB-Sync
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