RSA NetWitness RPM DB Index Check

[#1]

Article Number

000039864

Applies To

RSA Product Set: NetWitness Platform, NetWitness Platform
RSA Product/Service Type: Core Appliance
RSA Version/Condition: 11.4.0.0 and Later
Platform: CentOS 7

Issue

Yum commands are not working as RPM DB is corrupted.
When you upgrade or refresh the Admin Server host, the RPM DB is corrupted and displays the below errors:

error: db5 error(11) from dbenv->open: Resource temporarily unavailable
2error: cannot open Packages index using db5 - Resource temporarily unavailable (11)
3error: cannot open Packages database in /var/lib/rpm
4Error: rpmdb open failed

Resolution

You must rebuild the RPM DB, perform the following: 

1. SSH to the Admin Server host.
2. Remove the corrupted rpm using the following command:

rm /var/lib/rpm/__db*

       3. Rebuild the RPM using the following command: 

rpm --rebuilddb

Once you rebuild the RPM, retry the failed operation.