Create Live Account

Note: The NetWitness Live Registration Portal now has a new user interface and supports email verification.

You must create a Live account using the NetWitness Live Registration Portal (https://live.netwitness.com/registration/) on the Live server. Live Account is required to access all Live services including CMS. The CMS Library provides access to all NetWitness content in one place where you can view, search, deploy, and subscribe to NetWitness content.

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Make sure the following are available to set up a NetWitness Live account:

  • Active internet connection to access the portal.
  • A valid and registered NetWitness License Server on the Flexera Server, before you can register for a Live account. You can view the License ID on the netwitness_adminicon_25x22.png (Admin) > System > Info panel.

Note: If the License Server is not set up, contact NetWitness Customer Support.

To create a Live Account:

  1. Access the NetWitness XDR Cloud Services Live Registration Portal using the URL: https://live.netwitness.com/registration/

    The NetWitness XDR Cloud Services Live sign up page is displayed.

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  2. Click Sign Up For Live.

    The End User License Agreement page is displayed.

    Read the Terms and Conditions carefully and click Accept.

    netwitness_121_liveportalagree_1122_297x237.png

  3. In the Sign Up for NetWitness Live Account page, enter all the fields:

    • The First Name and Last Name of the user.
    • The Company for which the Live Account is being created.
    • The Email address you enter will be used to receive the verification code for your new Live account and other notifications related to the Live account.
    • The License ID can be viewed on netwitness_adminicon_25x22.png (Admin) > System > Info panel.

    • The Username and Password for the Live Account.

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  4. Click Create Account.
    You will be directed to Confirm Sign up page.
  5. Enter the Confirmation Code sent to your registered email address.

    Click Confirm.
    You can see the confirmation message for your NetWitness Live Account registration.

    Note: You cannot create more than one Live account for the same License ID. For additional license, contact NetWitness Customer Support.

  6. Once the account is created, enter your credentials and click Sign In to access the NetWitness XDR Cloud Services Live.
  7. After you sign in, you can perform the following:

Reset the Password for Your Live Account

If you want to reset the password for your Live Account, do the following:

  1. Access the NetWitness XDR Cloud Services Live Registration Portal using the URL:

    https://live.netwitness.com/registration/

    The NetWitness XDR Cloud Services Live sign up page is displayed.

    netwitness_121_signup_page_1122_266x266.png

  2. On the Sign Up page, click Forgot Password?.
  3. Enter your Username and click Send Code.
    A verification code will be sent to your registered email address.
  4. Enter the Verification Code and New Password on the Reset Password page and click Submit.