Install the 12.4 Relay Server

IMPORTANT: Post upgrading EPLH from 12.2.x.x and 12.3.x.x versions to 12.4, you must re-install the relay server on EL 8 (Alma Linux) box since relay server is a standalone server.

Before you begin 

  • Make sure you have the EL 8 box.

  • Perform the following tasks before installing the 12.4 Relay server:

    1. Upgrade NetWitness Platform XDR.

    2. Once the EPLH is upgraded, download the relay packager.

    3. Copy the packager to EL 8 box.

    4. Turn off the existing Relay server.

    5. Configure the IP address of EL 8 by re-using the IP address of the existing Relay server.


      Once you configure the IP address of EL 8, install the Relay server. For more information, see (Optional) Installing and Configuring Relay Server section in the Endpoint Configuration Guide. Go to the NetWitness All Versions Documents page and find NetWitness Platform guides to troubleshoot issues.

Note: You must keep the security patches up to date on the Relay Server.

Upgrade Endpoint Agents

See Upgrade Agents in the Endpoint Agent Installation Guide for NetWitness Platform for instructions on how to upgrade the agents.