Self-Help Resources

There are several options that provide you with help as you need it for installing and using NetWitness:

Contact NetWitness Support

If you contact NetWitness Support, you should be at your computer. Be prepared to provide the following information:

  • The version number of the NetWitness Platform product or application you are using.
  • The type of hardware you are using.

Use the following contact information if you have any questions or need assistance.

NetWitness Community Portal

In the main menu, click Support > Case Portal > View My Cases.

International Contacts (How to Contact NetWitness Support)
NW Update


Feedback on Product Documentation

You can send an email to to provide feedback on NetWitness Platform documentation.