Introduction to Endpoint Agent Installation

Note: The information in this guide applies to Version 11.1 and later.

Hosts can be laptops, workstations, servers, physical or virtual, where a supported operating system is installed. An Endpoint Agent can be deployed on a host with either a Windows, Mac, or Linux operating system. The installation process involves:

  1. (Optional) Configuring the Relay Server

Note: You must set up the default relay server before generating the Agent packager. Whenever the Relay server configuration is modified, agent policy is updated automatically. For more information on configuring the relay server, see Endpoint Configuration Guide.

  1. Generating an agent packager
  2. Generating the agent installer

You can run the agent installer specific to your operating system to deploy agents on the hosts. The agents collect endpoint data and tracking events from these hosts. It monitors key behaviors related to process, file, registry, console, and network, and forwards them as events to the Endpoint Server over HTTPs.

Note: The Endpoint agent can operate either in Insights or Advanced mode depending on the policy configuration. For more information, see the NetWitness Endpoint Configuration Guide.

Supported Operating Systems

Note: From version 12.0 and higher, NetWitness Endpoint agents run on ARM devices running on Windows 10 and 11.

Windows
Linux (The agent software runs only on x86_64 architecture)
macOS
Windows 11 CentOS 7.x and 8.x macOS Monterey (12)

Windows 10 (32 and 64-bit)
(up to version 21H2)

Red Hat Enterprise Linux 7.x and 8.x

macOS Big Sur (11 )

Windows 8.1 (32 and 64-bit)

SUSE Linux Enterprise Server 12 SP3, 12 SP4, 12 SP5 and 15 SP1

macOS Catalina (10.15)

Windows 8 (32 and 64-bit)

Ubuntu 16.04 LTS, 18.04 LTS, and 20.04 LTS

macOS Mojave (10.14)

Windows 7 (32 and 64-bit)

macOS High Sierra (10.13)

Windows Server 2022
Windows Server 2022 Core

macOS Sierra (10.12)

Windows Server 2019
Windows Server 2019 Core

OS X El Capitan (10.11)

Windows Server 2016

OS X Yosemite (10.10)

Windows Server 2012 R2

OS X Mavericks (10.9)

Windows Server 2012

Windows Server 2008 R2 (32 and 64-bit)
Windows 10 Kiosk Mode (64-bit)

Hardware Requirements

The following are the minimum hardware requirements to run an agent in a host (laptops, workstations, servers, physical or virtual):

  • 256 MB RAM

  • 300 MB disk space

  • Single-core CPU

Installation Flowchart

The following flowchart illustrates the Endpoint agent installation process:

netwitness_agentiststeps.jpg