Upgrade Overview

NetWitness 12.0.0.0 provides enhancements and fixes for all products in NetWitness Platform. The instructions in this guide apply to both physical and virtual hosts (including AWS, Azure Public Cloud, and Google Cloud Platform) unless stated to the contrary.

In 12.0.0.0, NetWitness has several new features in the user interface.

Note: In 11.5 and above versions, Administrative tasks are consolidated as icons in the upper right corner to keep administration, configuration, notifications, jobs, and user preferences together.

Upgrade PathsUpgrade Paths

The following upgrade paths are supported for NetWitness 12.0.0.0:

  • NetWitness 11.6.0.0 to 12.0.0.0

  • NetWitness 11.6.0.1 to 12.0.0.0

  • NetWitness 11.6.1.0 to 12.0.0.0

  • NetWitness 11.6.1.1 to 12.0.0.0

  • NetWitness 11.6.1.2 to 12.0.0.0
  • NetWitness 11.6.1.3 to 12.0.0.0
  • NetWitness 11.6.1.4 to 12.0.0.0
  • NetWitness 11.7.0.0 to 12.0.0.0
  • NetWitness 11.7.0.1 to 12.0.0.0
  • NetWitness 11.7.0.2 to 12.0.0.0
  • NetWitness 11.7.1.0 to 12.0.0.0
  • NetWitness 11.7.1.1 to 12.0.0.0

This guide applies to both physical and virtual hosts (including AWS and Azure Public Cloud).

Note: If you have installed pre-upgrade checks hot fix in any version (11.6.x.x or 11.7.x.x), you must uninstall the hot fix before you upgrade to 12.0.0.0 using the below command:
- rpm -qa | grep prechecks-hotfix | xargs -I{} yum remove -y {}

Running in Mixed Mode

Running in mixed mode occurs when some services are upgraded to the latest version and some services are on older versions. See "Running in Mixed Mode" in the NetWitness Platform Hosts and Services Getting Started Guide for further information.

Note: If you are running Endpoint Log Hybrid in mixed mode, make sure Endpoint Broker is on the same version as one of the Endpoint Servers.

Upgrade Considerations for ESA Hosts

Mixed mode is not supported for ESA hosts in NetWitness version 11.5 and later.

IMPORTANT: The NetWitness server, ESA primary host, and ESA secondary host must all be on the same NetWitness Platform version.

Upgrade Considerations for STIX Custom Feeds

The custom feeds created before version 12.0.0.0 are processed automatically. On upgrade, the data sources created for ADHOC, REST and TAXII server and the feeds are pulled automatically. See "Create a STIX Custom Feed" in the NetWitness Platform Live Service Management Guide and "Configure STIX as a Data Source" in the NetWitness Platform Context Hub Configuration Guide for further information.

Upgrade or install Legacy Windows Log Collection

Refer to the Legacy Windows Log Collection Guide for NetWitness.

Note: After you update or install Legacy Windows Log Collection, reboot the system to ensure that Log Collection functions correctly.

Feedback on Product Documentation

You can send an email to feedbacknwdocs@netwitness.com to provide feedback on NetWitness documentation.