on - edited on by
aymanm2
(1) On-Demand Subscription - Purchasing and Activation Instructions
Training subscriptions can be purchased by credit card or purchase order. See below for purchasing instructions.
Please note – Users must create their education account using a corporate email address associated to the purchase order. ( Getting Started with creating an account on NW SABA)
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Purchase Order |
Credit Card |
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1. Contact your NetWitness Sales Representative for assistance obtaining a quote for the NetWitness Subscription you would like to purchase. 2. Once your purchase order has been processed, reach out to education.support@netwitness.com providing the following information: • Name and email of user receiving the activated subscription • Purchase Order or Sales Order # for Subscription
Note: NetWitness training coordinator will notify you as soon as the subscription has been activated on your account. |
1. Click on the "Access Subscription for Customers/Partners" button related to the subscription you would like to purchase on https://community.netwitness.com/t5/on-demand-subscriptions/netwitness-subscriptions/ta-p/568836 2. You will be prompted to login to your Education account 3. Click Add to Cart 4. Click Go to Cart 5. Click Check Out Now 6. Select Credit Card and then Continue 7. Enter your credit card information then click Submit 8. Review and confirm your order 9. Print your order confirmation 10. Reach out to education.support@netwitness.com to add subscription content to your profile. |
(2) Starting your On-Demand Training with a Subscription
Once you have activated your subscription, within 24hrs, NetWitness Training coordinators, will assign the full subscription content and certification exams to your profile, so you can "Launch" start your learning journey. Once subscription content is added to your Education profile, go to the ‘Main Menu’ drop down located at the top right side of your Education account and click ‘Me’, Click on "View Details" then "Launch" to access your training.
(3) Transferring a Subscription
Transferring a subscription from Person A to Person B when training has not been consumed:
- A transfer can only be done once during the term of the subscription
- A transfer can only occur within the first 6 months of activation
- The expiration date of the subscription belonging to Person A will carry over to Person B regardless of the time remaining on Person A with NO EXCEPTIONS - example: if Person A’s subscription expires on 1st September 2021 the expiration date carries over to Person B so their subscription also expires on 1st September 2021.
Transferring a subscription from Person A to Person B when training has been consumed:
- A transfer will only be allowed if the original owner has left the company or was reassigned
- A transfer can only be done once during the term of the subscription
- A transfer can only occur within the first 6 months of activation
- A transfer can only occur if less than 50% of the value ($) of the subscription has been consumed using the subscription
- The expiration date of the subscription belonging to Person A will carry over to Person B regardless of the time remaining on Person A with NO EXCEPTIONS - example: if Person A’s subscription expires on 1st September 2021 the expiration date carries over to Person B so their subscription also expires on 1st September 2021.
Note: Please reach out to our support team if you need additional assistance.
education.support@netwitness.com
