Hello! In order to take Archer training, we require you to create an account in our system. It's free to do so, and will take just a few minutes of your time. If you are new to Archer training (as in - have never taken any Archer training before and would not have had an account in our previous Dell-based system), the following instructions are for you.
Kindly note that there are two options for establishing an account. In both cases, you do a little work, and we do a little work. The order of that work to be done is entirely up to you. (Also note - a previous version of this article had Options 1 and 2 reversed. We've found that what's now listed as Option 1 is the more efficient way to do things.)
Option 1 - You start your own account, and then contact us to do a little cleanup.
This option is great for those who are eager to jump in and begin taking our training as quickly as possible. Step 8 of this process is needed if your account ought to be connected with training credits that have already been purchased, so do take note of that piece when you get to it.
- Go to https://id.archerirm.cloud
- Click the Sign up link.
- Enter your email address, a password, and first/last name, then click Register.
- A verification email will be sent to the email address you entered.
Check your inbox for the email from no-reply@archerirm.cloud. - Click the Activate Account button in the email. You will be taken to the new Archer Cloud Portal.
- Click the Archer Academy button. The first time you click this, you will be presented with the option to add a photo and a bio. Neither are required. Click the Activate button to continue.
- You will then be taken into the new Archer Academy learning portal.
Kindly note that this process never asks you for your company name, so your account will not be associated with a specific company account. If you are looking to make use of training credits that were previously purchased, we'll need to do some cleanup that includes associating your account with the correct organization within our system. - If you contact us for that final bit of cleanup, we will need the following:
- Email address
- Company name
- Time zone
- If you have a Sales Order number or other information related to a purchase already made, kindly include that as well, so that we can ensure we map your new account to the correct order.
Option 2 - We start your account, and you finish the set up.
- Contact us and ask for an account to be started. We'll need the following information:
- First & Last name
- Email address
- Company Name
- Time Zone
- If you have a Sales Order number or other information related to a purchase already made, kindly include that as well, so that we can ensure we map your new account to the correct order.
- We'll set up your account and then email you to let you know it's time for you to complete the steps shown in Option 1.
If you run into any questions at all, please contact us. We look forward to seeing our new system become alive with activity!
All the best,
Megan Olvera
Archer Academy
