Hello @limxinliBasically, the "Access not permitted" error message
requires our investigations and granting missing accesses, if needed.
And for your account, I can see that my colleague fixed the issue and
updated you through your case that ends wit...
Hello Davide, Thanks to note that I'm on the issue occurring on your
account. And I will update you through your case that ends with 781,
once fix deployment is completed. BR,EsraaHow to contact NetWitness
SupportHow to open a technical support case ...
Hello @frank_hkbea The correct support email address is:
support@netwitness.com And regarding case portal issue, I'm working on
it and will update you via email shortly.