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MichaelChamber1
MichaelChamber1 Occasional Contributor
Occasional Contributor
since ‎2020-10-12
‎2022-01-21

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Is "My Cases" down?

by MichaelChamber1 2020-10-12 general.in Community Support Forum
2020-10-12
I am getting a Salesforce error when trying to access "My Cases" within RSA Link. Please escalate 01672295.

Re: Unable to Create New Case in Case Portal

by MichaelChamber1 2021-03-03 general.in Community Support Forum
2021-03-03
I forgot to mention...when you use the legacy link Meghan provided, it sets your criticality and severity to the lowest level. So much for expediency when I have a work stoppage because of my issue. 

Re: Unable to Create New Case in Case Portal

by MichaelChamber1 2021-03-03 general.in Community Support Forum • latest reply by MichaelChamber1 2021-03-16
2021-03-03
I have the same issue and found the same link as Meghan. Here was what I was getting while trying to submit a case this morning. In screenshot one, it tells me to fix the highlighted field... Then I click the field...and there is not an option to sel...
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