Access denied for downloads and case portal

[Giovanni]

Dear support,

I'm unable to access downloads and case portal.

Can you please assist in resolving this issue.

[AliImam · Accepted solution]

Please check your access to case portal now

[IC]

Hello team, hello support,
I am new and have the same problem as my predecessor.I'm unable to access downloads and case portal.

Can you help? Many Thanks

[AliImam]

Hello Christian,

Can you identify what account name you belong to? (if you can provide a contract or SAP ID/UCID)