I can't access digital loss prevention (dlp) downloads.

[MatthewKress]

I am trying at https://community.rsa.com/community/products/data-loss-prevention/96/downloads but get a cannot access it message: Access to this place or content is restricted. If you think this is a mistake, please contact your administrator or the person who directed you here.

I haven't used RSA Link before and am not certain if I am looking for the downloads for 9.6.2.6 in the right place.

[jeffshurtliff · Accepted solution]

Hi Matthew,

I apologize for the inconvenience.  It looks like there was an issue with your account being associated with your active maintenance contracts.  I was able to manually grant you access to the DLP downloads pages, and will engage with our IT team so that we can resolve your issue in the long-term as well.

Here is a direct link to the downloads you're looking for:  https://community.rsa.com/docs/DOC-58191 

Thanks,

Jeff

[MatthewKress]

Jeff,

   Thanks so much! I really appreciate your help and I have been able to download the files. Take care.

Sincerely,

Matthew