Since its inception, the NetWitness Community has used the email address
firstname.lastname@example.org to deliver email notifications for
community activities, such as new blog posts, knowledge base artic...
We are pleased to announce the launch of the all-new NetWitness
Community! This website, which was recently migrated from the RSA Link
Community website, is a location where NetWitness customers, partners
and employees can work together to answer que...
In order to have the most beneficial experience on the NetWitness
Community, such as being able to participate in forums, access product
downloads and manage support cases online, you must register for an
account. This tutorial provides the instructi...
During the past year, RSA has had the ambitious goal of leveraging our
independence from Dell to become more focused, dedicated and agile with
our different business areas in order to move faster on behalf of our
customers. This is a focus shared acr...
IssueCauseResolution Issue When attempting to create a new support case
via the RSA Link Case Portal, the Account field shows No Accounts Found
and an error message banner is displayed at the top of the page with the
following message: Unable to iden...
Hi @LaurenBrodt and @JoeSutton, I'm sorry for the inconvenience that
this issue has been. We have engaged our IT team to investigate the
issue and will let you know as soon as your issue has been resolved so
that you can try again. Thanks!Jeff
Hi @nwojo33, Could you please let us know which product you're
referencing in this idea so we can route it to the appropriate Idea
Exchange page? (Alternatively, if you're referring to a particular
element/page on the RSA Link website, could you plea...
Hi @ITCompany, I have resolved the issue with your account and you will
now be able to view your cases (including the case that displayed the
error message) in the Case Portal on RSA Link. I have confirmed this,
and have also merged the cases you sub...
Hi @ITCompany, I'm sorry for the inconvenience. It looks like the issue
is relating to your account being more of a generic shared account which
had difficulty getting associated with your company account on our
backend CRM. I am working on resolving...