permission denied to create cases

[roroman]

I am trying to create cases and I cannot, the message tells me "permission denied".Please I need your help

[Admin_Dharani]

Hello @roroman,

Sorry for the inconvenience caused, can you please check and let us know if you still have this issue?

Thank you.

[roroman]

Hi , now I can create cases but it does not let me choose in the mandatory options.

[cid:image001.png@01D7D580.27DE01B0]

[Admin_Dharani · Accepted solution]

@roroman please send an email to Support@rsa.com about this issue. They will help you with this issue.

Thank you.