Unable to create support case or download software

[kevinwan]

Hi,

I was unable to create a support case or download SecurID software update. This is my first time here, and I had created an account with a supplied valid SecurID Access serial number.

Any advise would be greatly appreciated.

Regards,

Kevin

[admin_vermam4 · Accepted solution]

Hi @kevinwan,

Sorry for the inconvenience. Could you please try now.

It should work.

[kevinwan]

Hi,

It would works for me. Thank you.