Unable to raise support case

[JWright]

I'm trying to raise a support case for an Archer issue, but every time I try I'm getting errors suggesting there's an issue with the subject:

[YasmineDowidar]

Hi @JWright ,

Thank you for reaching out on this!

What you are experiencing is a known issue that RSA is actively working with the vendor on to troubleshoot and will take action on resolving immediately once a root cause has been identified. Any workarounds or temporary relief that can be identified in the interim will be provided here: https://rsalink.statuspage.io/. I recommend that you Subscribe to this page so you can receive a notification whenever an update is submitted.

In the meantime, customers and partners can continue to submit support cases for their RSA products via support@rsa.com or by calling the support phone numbers (see https://community.rsa.com/help), and issues relating to the RSA Link website can be reported using the web form here: https://community.rsa.com/contact

Thank you for your continued patience while this issue is being addressed.

Regards,
Yasmine