Article Number
000036783
Applies To
RSA Product Set: RSA Link (community.rsa.com)
RSA Product/Service Type: RSA Link Registration Portal (community.rsa.com/register)
Platform: Web Browser
Issue
The error message below is displayed when attempting to register for an RSA Link after entering the required information and clicking the
Continue button.
A server error has occurred. Please refer to server logs for more information.
Image description
Cause
This issue can occur in rare circumstances if there is an issue with the registration portal.
Workaround
If you receive this error, please wait a few minutes and attempt to register again.
If you continue to get the error, please
contact RSA Customer Support using the form at
https://community.rsa.com/contact to report the issue so that it can be resolved as quickly as possible.