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  • Why am I receiving emails with "RSA Link Site Modification" in the subject line?
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Why am I receiving emails with "RSA Link Site Modification" in the subject line?

RSA-KB-Sync
Administrator RSA-KB-Sync Administrator
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‎2020-12-11 07:14 AM - edited ‎2021-04-23 02:17 PM

Article Number

000036257

Applies To

RSA Customers

Issue

I am occasionally receiving emails from SelfServiceRSA@rsa.com with "RSA Link Site Modification" in the subject line, similar to the example below, and I'm not sure why I am receiving them.

Image descriptionImage description

Resolution

Whenever a user is added, modified or removed via the My Team tab in the RSA Link Case Management portal, all users in the account that are labeled as account administrators will receive an email to notify them of the change.

If you are receiving these emails then this indicates that you are an account administrator for your company on RSA Link.

To see what changes have been made, you can access the Case Management portal and click on the My Team tab.
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Last update:
‎2021-04-23 02:17 PM
Updated by:
Administrator RSA-KB-Sync Administrator

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