2013-11-09 05:50 AM
I want to configure DAC with SA decoder and concentrator, so that all coming logs n packectes directly store on DAC rather than internal storage of appliances. What will be configuration, can anyone help?
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2013-11-25 08:34 AM
i'm not sure, are you able to open a support case with RSA support?
What i encountered before was the virtual disks were removed after ran the script or removed manually, that caused not able to boot up.
2013-11-25 09:08 AM
So now what can I do to resolve this issue, but I have not removed any virtual disk. And I have also mapped DAC with packet decoder and that is working properly.
2013-11-25 09:15 AM
refer to this:
The message indicates that some configured disks were removed. If the disks were not removed, they are no longer accessible. The SAS cables for your system might be improperly connected. Check the cable connections and fix any problems. Restart the system. If there are no cable problems, press any key or <C> to continue.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=578292&DoNotRedirect=y
2013-11-25 11:41 AM
Where should I check the SAS cable connection?
But I restart the system and still getting same problem. I have checked in bios it showing that virtual drive is in optimal state, how can I make them in ready state. Refer attachéd document what problem I am having
2013-11-25 12:10 PM
Hi Adam/patriot,
Can you tell me is this problem can be resolved by reinstalling Log decoder appliance or if yes, then where I will get ISO and installation documents?
Or any other way to resolve this?
2013-11-26 10:04 AM
Hi Adam/patriot
As you know that i have an issue during log decoder startup, its showing that some kind of database does not exist. please refer the attached screen shot.
when i type root password then its let me do enter in maintenance mode.
can you please have look on this issue and help me to resolve this. as my understanding its checking some file in DAC during startup and tell that it does not exit.
is this problem have any solution
or re-installation is only option?
waiting for your response
2013-11-27 03:53 PM
This is a problem I have not dealt with. I would def contact customer support!
| Adam Rasnick | Practice Consultant, RSA Professional Services| 423.833.9297| adam.rasnick@emc.com | RSA The Security Division of EMC
2013-11-27 03:55 PM
Did you restart your decoder after initializing the DAC?
| Adam Rasnick | Practice Consultant, RSA Professional Services| 423.833.9297| adam.rasnick@emc.com | RSA The Security Division of EMC
2013-11-28 08:31 AM
yes i have restart the decoder but have not restart the storage. i just checked that volgruop01 is missing, its showing volgroup00 and volgroup02
2013-11-30 09:44 AM
HI adam,patriot3W
can you please tell me how to update SA analytics server?
actually i Have a SA server which admin user is not working showing bad credential, support tell me that update it your SA will update and admin problem will also resolve.
he told me first extract that script which present with SA server upgrade package, according to upgrade Guide that script is for the sa that is below then 10.2, My SA server is 10.2
well i have both upgrdae package and scripts, now how can i upgrade SA server through ssh because admin user is not accepting password.
i have tried to run that scripts and package rpm package by using rpm -Fvh *rpm but its showing maleware dependency, have a look on attached text file