Investigation/Navigate context menu

[LeonardoArmesto]

Hello, this is my first post about an issue trying to show the context menu within the navigate screen (SA 10.5.???)

The fact is, I cannot.

When I right-clicked a count for a value it shows me this:

Instead of:

I've tried before with other browsers but with the same result.

Thanks in advance for all your help.

regards,

Leonardo Armesto.

[JohnDoe1]

You have to enable Context Menus:

• Profile
  • Preference
    • Enable Context Menus

See https://sadocs.emc.com/0_en-us/089_105InfCtr/220_UsrPref/zzRef/PrefPnlGenPV

[LeonardoArmesto]

Thank you for your answer!

That option was already checked but still have the same issue.  I will search other alternatives...

Regards,

Leonardo.

[EricPartington]

2 things that could be the issue.

In your first image you appear to be right clicking on the sessions (green number) and not the meta key value for the metakey extension.  If you left click (standard click) on the green (session) number you will pivot into the events view.  If you right click on the blue value (key value) then you should see a context menu appear.

On the context menu items for external searching those are dependent on the metakey you click on (alias.host will show different context results than extension).

Try your right click again on the extension key but click on the blue not the green values and see where that gets you.

[LeonardoArmesto]

Hello Eric,

I really appreciate your help.  I've already try right clicking ( almost all items   ) but it seems the issue comes from other place.  Franckly I don't know what to test.  As you can see in the image below the result is the same with the blue values (ex. cpp).

Best regards and again thank you!

[jeffshurtliff]

Could it be possible that you have a plugin/add-on/extension that is interfering with the functionality of your browsers?  (For example: http://www.hacktrix.com/right-click-not-working-in-firefox-heres-the-fix​)

Another possibility could be that right-click context menus have been disabled in your browser.  Here is a webpage that explains the process of doing so:  http://www.wikihow.com/Disable-%22No-Right-Click%22-Scripts-in-Firefox

(The instructions are for Mac OS X but I would assume that they are very similar for Windows.)

[LeonardoArmesto]

Hello Jeff,

Thanks for your reply.  I've tried this workaround you send me but unfortunately that fix did not work also.

Actually I've tried with different browsers but the issue stills there.

Don't bother, I will try to do the same actions within a Linux workstation to see what happens.

Thanks again for all your help!

Leonardo.