RSA NetWitness Logs and Packets Training ActionsAbout RSA NetWitness Logs and Packets Training

[AnandKumar2]

I am unable to the video form the below link, can you help me out in this

https://community.rsa.com/community/training/netwitness 

[GiuseppeCunsolo]

Hi Anand,

I am sorry that you are experiencing a problem with this Training.

Could you give us more details? Do you receive an error when trying to access a specific training or video?

[MyronEstibeiro]

Hi,

I too tried to access the above RSA educational content, but get an error (some XML DOM related) or the screen just remains freezed, as shown. Could you please help? If the error is cannot reproduced, could you please try accessing it and see it works for you? Not sure if there is authorization or some other privileges required.

[GiuseppeCunsolo]

Hi Myron,

Based on the URL it seems you are trying to access the course "RSA NetWitness Logs and Packets 10.6 NPR What's New Customer Overview".

I just launched it and it worked fine for me.

Have you tried with a different browser?

Are you using a proxy? What happens if you try from a different location (for example home) or bypass the proxy?

As the course is marked as Free I think you only need to be registered, there shouldn't be any particular authorization required.

[jeffshurtliff]

Hi Anand and Myron,

It sounds like there may be an issue with the accounts you created on education.emc.com to register for the training.

If you could please send an email to the RSA Training Registration team at TrainingRegistration@rsa.com then they will be happy to help you resolve the issue.

Thanks,

Jeff