User admin showing Bad credential

[Anonymous]

i just browse the SA server ip address and added two other SA server as broker successfully and logout. after sometime i try to login but got bad credential from GUI.

i type admin as username and netwitness as password on notepad and paste on the required filled but its showing that bad credential.

how can i resolve this issue?

[huanzhou1]

sorry, which file you removed? the output same as mine.

[Anonymous]

i removed all of them, these are temporary file it will create again

[huanzhou1]

i thought its some configuration settings. is support advised to do so?

[Anonymous]

On webex support person did it, and after that he told me to start jettysrv and its work

[Anonymous]

[root@SA_Globle db]# ls

platform.h2.db

platform.h2.db.2013-06-27_104350.zip

platform.h2.db.backup.2013-12-01_060013.zip

platform.h2.db.backup.2013-12-01_062232.zip

platform.h2.db.backup.2013-12-01_182232.zip

platform.h2.db.backup.2013-12-02_062232.zip

platform.h2.db.backup.2013-12-02_182232.zip

platform.h2.db.backup.2013-12-03_062232.zip

platform.lobs.db

platform.trace.db

[root@SA_Globle db]# rm -rf *

[root@SA_Globle db]# ls

[root@SA_Globle db]# start jettysrv

[huanzhou1]

thanks for sharing.