i just browse the SA server ip address and added two other SA server as broker successfully and logout. after sometime i try to login but got bad credential from GUI.
i type admin as username and netwitness as password on notepad and paste on the required filled but its showing that bad credential.
how can i resolve this issue?
i just stop the jettysrv and removed some from the uax/db
[root@SA_Globle ~]# cd /var/lib/netwitness/uax/db
[root@SA_Globle db]# ls
then start jettysrv and admin user worked. lol!
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if you configure the email address then you can reset the password when you login, but if not, i don't know, maybe you can check with support.
Since you don't have any data, you may just want to re-image.
What exactly did you do before you started getting the "bad credentials" error?
i have just added 2 SA server as broker in this SA server and then next time when i try to login i got this error
Just to help me clarify, you added 2 brokers to the SA interface? This should not have had anything to do with your credentials on your current SA server.
| Adam Rasnick | Practice Consultant, RSA Professional Services| 423.833.9297| firstname.lastname@example.org | RSA The Security Division of EMC
hi ADam, patriot
i know that its doesn't have any effect on the credential but i am facing this issue, if you can help me?
it would be great
Def go ahead and open up a case...
...do you know how to find the *.cfg files for the devices? Its easier if you use WinSCP rather than the command line...
Hi Adam, thanks its resolved.
so what's the issue? how you resolved?