Access denied to downloads

[rc3]

Unable to access download for Authentication Manager. Access is denied.

[admin_vermam4]

Hi @MaWe,

Thanks for connecting with us. Could you please check that you can access https://community.rsa.com/t5/securid-authentication-manager/tkb-p/authentication-manager-downloads now?

[admin_vermam4]

Hi @sryan1973,

I see that you already have access to https://community.rsa.com/t5/securid-authentication-manager/rsa-authentication-manager-8-3-patch-6-update-download/ta-p/558903 

Please let us know if anything else you are looking for and we would be happy to help!

Thanks!

[MaWe · Accepted solution]

Thank you very much!

Now I can access the downloads.

[godorv]

Dear Support

Can you help me, please? - I'm unable to access https://community.rsa.com/t5/securid-authentication-manager/tkb-p/authentication-manager-downloads .

Instead I get the following message:

You do not have sufficient privileges for this resource or its parent to perform this action. Click your browser's Back button to continue.

And when i try the following url:

https://community.rsa.com/t5/custom/page/page-id/error?error=403&referer=choose-support-case-type

I get the following message:

Access not permitted
The page you are trying to access is temporarily unavailable. We apologize for the inconvenience.

[admin_vermam4]

Hi @godorv,

Sorry for the inconvenience. Could you please try now:

https://community.rsa.com/t5/securid-authentication-manager/tkb-p/authentication-manager-downloads

https://community.rsa.com/t5/custom/page/page-id/error?error=403&referer=choose-support-case-type

It should work, thanks!

[godorv · Accepted solution]

It is working now.



Thank you for your support,

Best Regards,

Viktor Godor

[AdamCz]

Dear Team,

I have the same problem as godorv described.

Can you please help me?

"

Dear Support

Can you help me, please? - I'm unable to access https://community.rsa.com/t5/securid-authentication-manager/tkb-p/authentication-manager-downloads .

Instead I get the following message:

You do not have sufficient privileges for this resource or its parent to perform this action. Click your browser's Back button to continue.

And when i try the following url:

https://community.rsa.com/t5/custom/page/page-id/error?error=403&referer=choose-support-case-type

I get the following message:

Access not permitted
The page you are trying to access is temporarily unavailable. We apologize for the inconvenience."

Thank you in advance!

Adam

[admin_vermam4]

Hi @AdamCz,

Sorry for the inconvenience. Would you mind trying it now. It should be fixed. Thanks!

[AdamCz]

Thank you so much for the fast help.

It is working fine now.

Bests!

Adam

[_jpshaw]

I need access to the Authentication Manager Downloads as well.