Charge Presentations - Unauthorized Access Message

[Anonymous]

Can you please update/unlock the PDF for the 2019 RSA Charge presentation titled, The Evolution of the Risk Register Makeover Edition (or send it to me via email)? When I click on the PDF link, an "Unauthorized" message appears. Screen shot attached. Thank you!

[EricaChalfin]

Tara Mattes‌,

Please take a look at https://community.rsa.com/docs/DOC-66401 

Regards,

Erica

[jeffshurtliff]

Hi Tara Mattes,

Adding to what Erica said, you'll also want to take a look at the following article, which explains the reasoning behind the error you're getting:  000035653 - Where can I find the RSA Charge presentations on RSA Link?‌

Thanks!

Jeff

[EricaChalfin]

Tara Mattes‌,

Please let us know if you been able to access the RSA Charge presentations or if you need more assistance.

Regards,

Erica

[Anonymous]

Yes I still need assistance. The articles provided above (thank you for supplying them),indicate that the unauthorized message display when the user is not properly logged in to the community - which is not the case for me.  I am logged in, and able to access all other presentations except this one. Can you please send me a copy, or provide me the contact information to the presenter? Thank you!

Unauthorized
This place or content does not exist or access to it is restricted (...I am logged in to the community). If you think this is a mistake, please confirm that you are logged in and that the URL is correct, then contact RSA Customer Support for assistance.

[jeffshurtliff · Accepted solution]

Hi Tara Mattes‌,

I apologize for the inconvenience.  It looks like the link to that presentation on the RSA Charge 2019" data-type="space‌ page was incorrect, which explains the error you were seeing.  I have just fixed the link so it should now work properly for you.

You can also go directly to that presentation here: https://community.rsa.com/docs/DOC-107141 

Thanks!

Jeff

[Anonymous]

Thank you for updating the link. Much appreciated!

Tara