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Users are unable to open Netwitness Support Cases via email. Please open support cases via portal or by phone

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Fichier de licence

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ERICPROFICHET1
ERICPROFICHET1 Beginner
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‎2019-03-01 02:23 AM

Bonjour,

 

Il semblerait qu'il ait eu une erreur son mon adresse mail eric.profichet@aubay.com au lieu de eprofichet@aubay.com

 

ce qui a eu pour conséquence que je n'ai pas reçu le fichier de licence suite à notre achat de licences supplémentaire début d'année. Ci-dessous les éléments de références fourni par notre revendeur naitways

 

J'ai mis en place un alias dans mes messagerie et je reçois maintenant les mails à destination de  eric.profichet@aubay.com. Pouvez vous me renvoyer le fichier de licence.

 

Merci

Cordialement

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EricaChalfin
Employee (Retired) EricaChalfin Employee (Retired)
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‎2019-03-01 10:23 AM

ERIC PROFICHET‌,

 

J'ai supprimé les informations de votre entreprise de votre message.

 

Pour résoudre votre problème et recevoir votre fichier de licence, veuillez ouvrir un dossier auprès de notre équipe Global Business Operations en cliquant sur le lien suivant:

 

https://community.rsa.com/contact/gbo

 

Cordialemente,

Erica

+ + + 

I have removed your company information from your post.

 

To resolve your issue and receive your license file, please open a case with our Global Business Operations team by clicking the following link:

 

https://community.rsa.com/contact/gbo

 

Regards,

Erica

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EricaChalfin
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‎2019-03-01 10:23 AM

ERIC PROFICHET‌,

 

J'ai supprimé les informations de votre entreprise de votre message.

 

Pour résoudre votre problème et recevoir votre fichier de licence, veuillez ouvrir un dossier auprès de notre équipe Global Business Operations en cliquant sur le lien suivant:

 

https://community.rsa.com/contact/gbo

 

Cordialemente,

Erica

+ + + 

I have removed your company information from your post.

 

To resolve your issue and receive your license file, please open a case with our Global Business Operations team by clicking the following link:

 

https://community.rsa.com/contact/gbo

 

Regards,

Erica

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