NetWitness Community

GaryJohnson · ‎2018-05-10

How to I change my current RSA Link account access so I get access to product documentation?

jeffshurtliff · ‎2018-05-10

Hi Gary,

If you need to upgrade your account to customer/partner status then you can do so by returning to https://community.rsa.com/register and re-registering with your same email address but this time selecting the "I am an RSA Customer or Partner" option. You will then be able to validate your status by providing a Site ID, Contract Number, Serial Number or License Key for your product. You will not need to change your password, security questions or On-Demand Authentication settings.

For more information you can refer to the following article: 000035296 - How to re-register as a customer or partner on RSA Link‌

Thanks,
Jeff

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jeffshurtliff · ‎2018-05-10

Hi Gary,

If you need to upgrade your account to customer/partner status then you can do so by returning to https://community.rsa.com/register and re-registering with your same email address but this time selecting the "I am an RSA Customer or Partner" option. You will then be able to validate your status by providing a Site ID, Contract Number, Serial Number or License Key for your product. You will not need to change your password, security questions or On-Demand Authentication settings.

For more information you can refer to the following article: 000035296 - How to re-register as a customer or partner on RSA Link‌

Thanks,
Jeff

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