How do I request a replacement token for access to the RSA Link portal?

[Anonymous]

My hardware token for access to the RSA Link portal will expire on 10/31/2016.

[JosephColombo · Accepted solution]

Hello, Frank. The hardware token is no longer required for access to RSA Link. You can now log into RSA Link using your login ID and a password which was set up during enrollment. As new users enroll, they will set up security questions and/or On-Demand Authentication (ODA). If you would like assistance setting up a password, security questions, and/or ODA, please contact us at 800-995-5095, option 2 or support@rsa.com.

If you prefer to use a hardware token and would like a replacement, please email support@rsa.com and include the following: Name, login ID, and business shipping address for the replacement token.

Thank you,

Joe

[Anonymous]

Thanks for the help - I'll probably just use the login/password combination.