I cannot create Netwitness support cases

[ddeidda]

Good morning,

I am opening this topic because i cannot open support cases in the community page, it says:

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Access not permitted

The page you are trying to access is temporarily unavailable. We apologize for the inconvenience.

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Can you help me to unlock the possibility to open support cases?

Thanks in advance.

Best regards,

[esraa_abozaid · Accepted solution]

Hello @ddeidda,

I've granted you full Community access including Case Portal. Could you please check now?

Thanks,

Esraa

[ddeidda]

Hello @esraa_abozaid,

I confirm it works now! Thank you very much! 

[esraa_abozaid]

@ddeidda glad to hear that. Have a great one ahead!

How to contact NetWitness Support

Thanks,

Esraa