Netwitness malware integration & certificates

[ktomanov]

Hello all,

Can you please give me a hand with a procedure about installing 3rd party certificate into the trusted store? 

We have integration with Cisco ThreatGrid, but we had re renew the certificates on the sandbox. Now, in order the malware node to connect to the sandbox, the new certificates should be imported. 

However all the articles that I managed to find are regarding changing the certificate of the main web page. Couldn't find the way to add certificate to the malware node trusted store...

regards,

Konstantin

[JohnKisner]

Hello ktomanov,

Given the nature of your request I'd like to suggest opening an official support case to assist you with this request. Given you are attempting to install a third party certificate into the trust store, I believe it would be to your advantage to work directly with one of our Support Engineers. Please go to Support -> Case Portal -> Create New Case in the bar at the top of the page to open the Support case. Once we have the case we can work with you directly to address this request.

Thank you,