New case

[KannanJaganath]

Hi Team,

How to create a new case via email. Is there any template is there or what or the basic information I need to give.

When I click on create case I am getting SSO error.

Let me know the process.

Regards,

Kannan J.

+91 9585009870

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[jeffshurtliff · Accepted solution]

Hi Kannan,

I have just sent you a direct message regarding your question.

Thanks,
Jeff

[KannanJaganath]

Hi Jeff,

Yes, I got your mail and that was given me a clear idea ☺. Thanks for your help.

Regards,

Kannan

[AllisenDetwiler]

I am also receiving errors trying to create a case.

[EricaChalfin]

WMBFYOVrgICJcdA9uSNAydHnIZ3W5eZzv4y9OKgZZSA=‌

What errors are you seeing when creating a case?

Regards,

Erica