Salesforce error opening support case

[SebastianMondac]

i have the same problem!

[EricaChalfin · Accepted solution]

Sebastian Mondaca‌,

My apologies for the late reply.  I updated your permissions.  Please try accessing Case Management again and let me know if you have further issues.

Regads,

Erica

[Anonymous]

Thank you very much. We are ok now.

Regards,

Ganong Tareg

[EricaChalfin]

Ganong Tareg‌,

Thank you for letting us know.

Regards,

Erica

[EricaChalfin]

Sebastian Mondaca,

I have not heard back from you which usually everything is working.  Please let me know if you are having further issues accessing RSA Link case management.

Regards,

Erica